Terms & Conditions

1. Definitions and Interpretation

2. Intellectual Property

1. Subject to the exceptions in Clause 5 of these Terms and Conditions, all content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Fleetwood, or our affiliates. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
2. Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 or those detailed in Clauses 3 and 4 of these Terms and Conditions apply.

3. Use of the Website

Payment of a Search Fee enables Fleetwood to carry out a search on your behalf. A User must be at least 18 years of age and must possess the legal authority to deduct a Finders Fee from any amounts found. Assets are only searched for in England and Wales. Once a Search is ordered this will automatically generate the Search Letters, Emails and our Finders Fee Contract which will be sent to you automatically by email or post.  In the event that you do not have the Legal Authority to deduct a Finders Fee from any amounts found or you do not return our Contract we will cancel your order and refund you however there will be an administration fee charged relating to 50% of the amount paid.

If you cancel the service within 14 days we will charge an administration fee relating to 50% of the amount paid this is because our services is electronic in nature and you can not cancel once you have placed an order. This is in accordance with the OFT Distance Selling Regulations.

Where expressly indicated, certain content and the Intellectual Property Rights subsisting therein belongs to other parties. This content, unless expressly stated to be so, is not covered by any permission granted by Clauses 3 and 4 of these Terms and Conditions to use content from the Website. Any such content will be accompanied by a notice providing the contact details of the owner and any separate use policy that may be relevant.

4. Links to Other Web Sites

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Fleetwood or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

5. Links to this Web Site

Those wishing to place a link to this Website on other sites may do so only to the home page of the site www.fleetwoodassethunters.co.uk without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of Fleetwood. To find out more please contact us through the website or by phone on 020 8970 7486.

6. Use of Communication Facilities

1. When using the forums and / or any other System on the Website you should do so in accordance with the following rules:
   • you must not use obscene or vulgar language;
   • you must not submit content that is unlawful or otherwise objectionable. This includes, but is not limited to, content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
   • you must not submit content that is intended to promote or incite violence;
   • it is advised that posts on message boards, chat facilities or similar and communications with Wilfinda are made using the English language(s) as we may be unable to respond to enquiries submitted in any other languages;
   • you must not post links to other websites containing any of the above types of content;
   • the means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
   • you must not engage in any form of commercial advertising. This does not prohibit references to businesses for non-promotional purposes including references where advertising may be incidental;
   • you must not impersonate other people, particularly employees and representatives of Fleetwood or our affiliates; and
   • you must not use our System for unauthorised mass-communication such as “spam” or “junk mail”;
2. You acknowledge that Fleetwood reserves the right to monitor any and all communications made to us or using our System.
3. You acknowledge that Fleetwood may retain copies of any and all communications made to us or using our System.
4. You acknowledge that Fleetwood may retain copies of any and all communications made to us or using our System.

7. Privacy

Use of the Website is also governed by our Privacy Policy which is incorporated into these terms and conditions by this reference. To view the Privacy Policy, please click on the link.

8. How We Use Your Personal Information (Data Protection)

1. All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.
2. We may use your personal information to:
3. Provide Our Services to you.
4. Process your payment for the Services.
5. Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.
6. In certain circumstances (if, for example, you wish to pay for the Services on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly.
7. A User providing personal information for a Third Party is responsible for any error in the accuracy of the same or failing to obtain the express consent of the third Party to provide such information for the purposes it is intended to be used on the Website. The User shall indemnify Fleetwood and its employees and agents from and against any and all claims demands proceedings, damages, penalties, costs, losses, liabilities and expenses of any kind and whether in tort or contract, including any loss or damage to any property, threatened, claimed or awarded against or otherwise incurred by the User and its representatives (or any of them) arising out of or in connection with this Agreement.
8. Fleetwood makes no warranty or representation that this website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all computer systems, or that it will be secure.
9. Whilst every reasonable endeavour has been made to ensure that all information provided on this website will be accurate and up to date, Fleetwood makes no warranty or representation that this is the case. We make no guarantee of any specific results from the use of our website.
10. No part of this website is intended to constitute advice and the content of this website should not be relied upon when making any decisions or taking any action of any kind.
11. Whilst every reasonable effort has been made to ensure that any and all descriptions of services available from Fleetwood correspond to the actual services available, Fleetwood is not responsible for any variations from these descriptions.
12. For further details please review our Full Privacy Policy

9. Disclaimers

1. Fleetwood makes no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, or that it will be secure.
2. Whilst every reasonable endeavour has been made to ensure that all information provided on this Website will be accurate and up to date, Fleetwood makes no warranty or representation that this is the case. We make no guarantee of any specific results from the use of our services.
3. No part of this Website is intended to constitute advice and the content of this Website should not be relied upon when making any decisions or taking any action of any kind.
4. The information on this Website is not designed with commercial purposes in mind. Fleetwood makes no representation or warranty that this content is suitable for use in commercial situations or that it constitutes accurate data and / or advice on which business decisions can be based.
5. Whilst every effort has been made to ensure that all descriptions of services available from Fleetwood correspond to the actual services available, Fleetwood is not responsible for any variations from these descriptions.
6. Whilst Fleetwood uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, all Users are advised to take responsibility for their own security, that of their personal details and their computers.
7. Fleetwood is owned and operated by Fleetwood Heir Hunting Services Ltd (Fleetwood), if you report the death of a person, lost asset or an estate that you are not entitled to Fleetwood will look for any legal and valid heir(s) and in doing so may engage the valid heir(s) on an heir hunting basis.

10. Availability of the Website and Modifications

1. The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
2. Fleetwood accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
3. Fleetwood reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, the products and/or services available. These Terms and Conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

11. Limitation of Liability

1. Fleetwood’s liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising out of our breach of these Terms and Conditions shall be limited to the value of a User’s Registration and Search Fee. For all other direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein, to the maximum extent permitted by law, Fleetwood accepts no liability. Users should be aware that they use the Website and its Content at their own risk.
2. Nothing in these terms and conditions excludes or restricts Fleetwood’s liability for death or personal injury resulting from any negligence or fraud on the part of Fleetwood.
3. Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.
4. Fleetwood will not be responsible for any loss how so ever caused by any failure to locate a Will or a Will’s location being found at a later date

12. No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

13. Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

14. Third Party Roghts

Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and Fleetwood.

15. Communications

1. All notices / communications shall be given to us either by post to our Premises (see address above) or by email to info@fleetwoodheirhunters.co.uk. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
2. Fleetwood may from time to time send you information about our products and/or services. If you do not wish to receive such information, please untick the relevant box on the Website.

16. Law and Jurisdiction

These terms and conditions and the relationship between you and Fleetwood shall be governed by and construed in accordance with the Law of England and Wales and Fleetwood and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales. We remind you that Wills are only searched in England and Wales. Searches generated through this website are electronic in nature and therefore you can not cancel once you have placed an order. This is in accordance with the OFT Distance Selling Regulations. Refunds will be given at our sole discretion